Kebijakan Privasi

This Privacy Policy describes Pinhome (“Pinhome”, “we”, “us”, “our”) collects, uses, and shares information about you (“Users” “you”) when you visit and interact on our website (mobile and desktop) and mobile app (collectively, “Site”) or other means connected to the Sites (such as contacting our customer service team via chat or email). Pinhome is committed to safeguarding your privacy online. It is our belief that you should understand how we use any information that you provide to us and, furthermore, that you should have the right to approve the use of that information. Customer privacy is very important for Pinhome and therefore, we highly appreciate and respect the trust given to us. Learn how we safeguard your information online. In the handling of your information, we follow a policy of “informed consent”, that is to say: In using the various features of the Site, you may occasionally provide information, such as your name, your contact information, or other information about yourself by which others may identify you (hereinafter “Personal Information”), to Pinhome, our Third Party Platforms, or other Users which you may contact while visiting our Site. We and these other entities may use this information and other technical information about your use of this website to tailor their presentations to you, to facilitate your movement through this web site, or communicate separately with you. However, we will never intentionally provide any of your Personal Information to other companies or individuals not listed above (collectively “Third Parties”) without your express permission to do so. We will notify you at the time of such data collection or transfer if your Personal Information is to be shared with a Third Party and you will always have the option of not permitting such sharing. The following describes how we are using the information that you provide to us.
  1. What Personal Information does Pinhome collect from you?

    We collect information in several ways from different parts of our Site. Some Personal Information are gathered when you sign up for registration or register property. In utilizing the full use of our Site, when you register as a User, we may ask for your name, email address, telephone number, password. In the case of Agent, there will be an additional information collected such as, details of your properties in your listing, geolocation data, listing information, photo identification, or address of a listing you intend to rent/ sale, or other information we request from you that is required by law. In the case of Property Owner, there will be an additional information collected such as, details of your properties or other information we request from you that is required by law. In fact, the more information you volunteer (and the more accurate it is), the better we are able to assist you with your real estate needs.

  2. What are cookies and how does Pinhome use them?

    A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies allow us to provide you with a more personalized experience when you visit our Site. This is because it allows our Users to be recognized by our Site as the same user based on computer information or mobile devices you will use to access the Site, including but not limited to IP address information, server information, user preferences, email addresses and the password used to access the Site. Cookies from our Site can only be read by us. And, if you choose to disable cookies in your browser, you will still be able to access most of the areas on this site, but with noticeable limitations.

  3. How does Pinhome use Personal Information?

    Our primary goal in collecting User’s Personal Information is to provide you with a customized experience on our network of Sites. This includes personalized services, interactive communications, online transactions and many other types of services, most of which are completely free to you. We may share Personal Information, especially regarding property details with our customer service staff to let them serve and answer inquiries by our Customer, Property Owner and Agent satisfactorily. We may also use them for marketing purposes to cater recommendations and our services to User’s specific needs.

  4. Who is collecting information?

    When you are on Pinhome’s networks of Sites and are asked for Personal Information, you are sharing that information with us alone unless it is specifically stated otherwise.

  5. Does Pinhome share my information with outsiders?

    Under certain circumstances, we may share Personal Information of the Customer to third parties. We may also use service providers such as processor data to process the Personal Information of the Guests on behalf of Pinhome. This processing shall be used to facilitate the payment of reservation, or other supporting services. The Processor is intended to maintain the confidentiality of Guest Personal Information and will not be used for any other purpose other than the usage in our Site. However, please note that we reserve the right to take any action with respect to your personal information which we, in our sole discretion, deem necessary or appropriate if such information may create a liability for us or may cause us to lose all or part of the services provided to us by our suppliers. If required, we may disclose your Personal Information in the event of any claim, summons to be a witness, judicial process, a legitimate request from a law enforcement officer/other government authorities, or to the extent necessary to comply with applicable laws and regulations.

  6. How does Pinhome protect my personal and business-related information?

    Keeping your information private is vitally important to us. As with all information, we will never rent or sell your personal and business-related information to Third Parties without your express permission.

  7. What security precautions are in place to protect the loss, misuse, or alteration of my information?

    Your Personal Information is accessed by the cookies on your computer so that only you should have access to this. You may edit your profile Information by logging in to our Site from your computer. We recommend that you sign out of your account and close your browser window when you have finished your work. This will help ensure that others cannot access your Personal Information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or an Internet cafe.